Returns, Refunds and Exchange Policy

We want you to have an excellent shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition;

• Be in its original packaging;

• Include all accessories and items received;

• Be accompanied by proof of purchase.

Items returned without prior authorization may not be accepted.

Defective or Incorrect Products

If your order arrives damaged, defective, or different from what you ordered, please contact our customer support team within 7 days of delivery.

To speed up the process, please provide your order number along with photos or videos showing the issue.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Processing typically takes 5 to 10 business days, depending on your card issuer or financial institution.

Non-Returnable Items

Except in cases of defective products or shipping errors, we do not accept returns for:

• Personalized products;

• Gift cards;

• Sale or Final Sale items;

• Personal-use products that have been opened or used.

Return Shipping Costs

If the return is due to a defective product, shipping damage, or our error, we will cover the return shipping costs.

In all other cases, the customer is responsible for the return shipping costs.

Customer Support

If you have any questions about our Returns, Refunds, and Exchange Policy, please contact our customer support team. We will be happy to assist you.

By placing an order with our store, you agree to the terms of this Returns, Refunds, and Exchange Policy.